Our Process

Our Process

No two people are the same and our insurance agents know this better than most. Our broad insurance knowledge and experience informs our every decision, with only one goal in mind: your ideal future. 

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Our Philosophy

Our Philosophy

We believe every person deserves access to sound, informed insurance advice. Regardless of your situation and goals we’re ready to help you prepare for the future. 

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BIG Insurance Solutions in Austin and San Antonio, TX

Protect everything that matters with BIG Insurance Solutions in Austin and San Antonio!

As a local member of the community, we take pride in our one-on-one approach to determine your insurance needs and customize the solutions.

Testimonials

See what Our Clients are saying about us!

  • Pamela K.

    Maria in the office was very patient with me and answered all my questions. She did a good job reviewing my policy and saved me some money. I prefer having my car insurance with someone who is local. I would recommend this company!

  • Logan B.

    I've used BIG Insurance Solutions for a few years now and have consolidated my cars, home, rental property, jewelry and life insurance with them. I always get a super-fast response to any questions and I feel like they have my best interest at heart. Prior to BIG, I had not used a local agent ever. They have exceeded my expectations.

  • Catherine K.

    Ya know, all of you are more than just my insurance folks... you've really been there for me through some really tough times. You helped me when our house burned down, you were there after my husband passed. You've suggested ways that I can save some money. It's like talking to friends when I call or email you. So very pleased to be insured by y'all! Thanks so much!

  • James G.

    Matt Murray and the BIG Insurance team are great! If I have random liability questions or concerns that pop into my head as I see new risks, I can just shoot them an email, a quick text, call, or go over it to see if it makes sense to modify my policy. We are so happy with our worker’s comp and all of our business insurance, both in price and value. We know that it will be there if we need it and helps us focus on running the company. We love working with a LOCAL company that works with other local companies and gives back to the community. Highly recommend.

  • Devin M.

    I recently started using BIG Insurance Solutions for my auto and renters insurance and the staff made the on-boarding process a breeze! They were there to answer all of my questions quickly and thoroughly and made sure I was comfortable with the coverage that I was getting. The team didn't try to sell me on anything they didn't think I needed, they were truly helping me find the best coverage for my situation and I am confident that I am in good hands! I would highly recommend BIG Insurance Solutions for any and every one looking for insurance coverage!

  • Len B.

    As an independent contractor, I have to move pretty fast sometimes to get business. Big Insurance's Matt Murray looked at the contract I was trying to land on short notice, personally guided me through the coverage I needed and had me on my way in no time-the contract was approved with no problems. An easy-to-understand, low hassle experience from beginning to end.

  • Ryan S.

    My law firm has used BIG Insurance Solutions for our insurance needs for the past four years. We have been thrilled with the level of responsiveness and the consistently great service we've received from Matt and the rest of the crew. They are knowledgeable, supportive, and, above all, care about our business for more than the premiums we pay. I highly recommend them for any business looking for a partner to assist with insurance coverage.

  • Thalia R.

    Thank you BIG for your great service. I have recently received a lot of assistance from Shelley Bellamy and she is amazing. She has gone above and beyond to assist me. I highly recommend BIG Insurance Solutions, this is a company that will stay in contact and provide clear & concise communication.

  • Mark K.

    BIG Insurance Solutions, John, and all the staff, have been very beneficial in helping us with our insurance needs— both commercial and residential. Great customer service. Every time I need something, even the smallest of issues, they respond very quickly. Highly recommend!

  • Barbara R.

    I have had my insurance with Anna Specia at Nationwide in San Antonio for 15 years and have been so very pleased and happy with the high quality of service we receive! She is diligent and detailed and truly helps you. I have recommended several of my clients and friends over the years and all are happy!!!

  • Chance B.

    BIG Insurance Solutions has helped us through some very challenging situations. We are especially thankful for Matt and Maria. It is clear to us that they care about our businesses. They are knowledgeable, professional, creative and cost conscious. We look forward to many more years with BIG.

  • Nick M.

    Matt Murray of BIG Insurance Solutions gave us exceptional service providing insurance for my architecture firm. He not only extensively shopped around for the best deals but he could also advise us on what the various insurers will provide - all done quickly and without pressure. I really appreciate the help and professionalism!

Helpful Content

Helpful Content

Curated articles, videos, and more for a more insurance savvy you.

The Most Overlooked Item of Any Home Improvement

The Most Overlooked Item of Any Home Improvement

The item most homeowners forget on their home improvement project checklist is insurance.
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Insurance Needs Assessment: When You're Newly Married

Insurance Needs Assessment: When You're Newly Married

Marriage changes everything, including your insurance needs.
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Did You Know This Fact About Emergency Preparedness?

Did You Know This Fact About Emergency Preparedness?

An emergency kit is essential for every household.
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